Shipping Policy
Last updated: Dec 9, 2024
At 9choice, we aim to provide reliable and efficient shipping for all orders.
1. Shipping Origin
- All orders are shipped from Hong Kong, China.
2. Processing Time
- Orders are typically processed within 1–3 business days after payment is confirmed.
- Orders are not processed on weekends or public holidays.
3. Shipping Time
Estimated delivery times:
- United States / Canada: 7–15 business days
- Europe: 7–15 business days
- Asia: 5–10 business days
- Other regions: 10–20 business days
Delivery times are estimates and may vary depending on destination, customs clearance, and carrier delays.
4. Shipping Costs
- Shipping costs are calculated at checkout or clearly displayed before completing your purchase.
- In some cases, we may offer free shipping promotions.
5. Order Tracking
- Tracking information will be provided once your order has been shipped.
- Please allow a few days for tracking updates to become active.
6. Customs, Duties, and Taxes
- International orders may be subject to customs duties, taxes, or import fees.
- These charges are the responsibility of the customer.
7. Delays and Issues
- We are not responsible for delays caused by:
- Customs clearance
- Shipping carriers
- Incorrect or incomplete shipping addresses
If your package is delayed or lost, please contact us and we will assist you.
8. Incorrect Address
- Please ensure your shipping address is correct at checkout.
- We are not responsible for orders shipped to incorrectly provided addresses.
9. Lost or Damaged Packages
- If your item arrives damaged or is lost in transit, please contact us within 7 days of delivery.
- We may request photos or additional information to resolve the issue.
10. Contact Us
If you have any questions about shipping, please contact us: